ITUNU AISHA FAJUYIGBE

Senior Reconciliation & Financial Operations Analyst

About

Highly analytical and results-driven Reconciliation and Financial Operations Analyst with over 8 years of progressive experience in banking and consulting environments. Expert in managing complex financial reconciliations, dispute resolution, and leveraging FinTech software to enhance operational efficiency and financial accuracy. Proven ability to optimize processes, mitigate risks, and deliver comprehensive financial insights to drive organizational growth.

Work Experience

Settlement Dispute Resolution & Reconciliation Analyst

Kredi Bank Lekki

Jan 2024 - Dec 2024

Lagos, Lagos, NG

Led comprehensive reconciliation and dispute resolution for MasterCard and NIP transactions, leveraging FinTech software to ensure financial accuracy and operational efficiency.

  • Managed end-to-end reconciliation of all MasterCard and NIP inflow/outflow transactions, ensuring 100% data accuracy and compliance.
  • Reconciled daily settlement reports for POS and merchant transactions using core banking applications, identifying and resolving discrepancies to maintain financial integrity.
  • Resolved all chargeback and failed transaction disputes promptly, minimizing potential financial losses and enhancing customer satisfaction.
  • Utilized advanced FinTech software applications for database management and reporting, improving data accessibility and analytical capabilities.
  • Collaborated with finance, operations, and technical teams to address settlement-related issues, streamlining processes and improving inter-departmental communication.

Accountant/Reconciliation Officer

Upland Consulting Nigeria Limited

Jan 2022 - Dec 2023

Lagos, Lagos, NG

Managed comprehensive accounting and reconciliation functions, ensuring financial accuracy, compliance, and timely tax computations for a consulting firm.

  • Accurately posted all journal entries using QuickBooks, maintaining precise financial records and supporting audit readiness.
  • Managed and reconciled petty cash, bank statements, charges, and card accounts, ensuring financial transparency and control.
  • Ensured proper documentation and accurately computed VAT and WHT for business accounts, guaranteeing tax compliance.
  • Reconciled accounts payable and receivable, optimizing cash flow and ensuring timely payment processing.
  • Prepared and posted trade receivables, including invoices and payables, to ensure accurate financial reporting.

Reconciliation Manager

United Bank for Africa Head Office

Jan 2020 - Dec 2021

Marina, Lagos, NG

Led reconciliation operations for a major financial institution, overseeing ATM, web, POS, and e-banking transactions across African countries.

  • Managed the reconciliation of high-volume ATM, web, POS, and online transactions, ensuring daily operational integrity.
  • Executed daily reconciliation of e-banking payment accounts across multiple African countries, ensuring cross-border financial accuracy.
  • Achieved prompt resolution of all open items in e-banking settlements, minimizing outstanding discrepancies and improving processing efficiency.
  • Reconciled diverse financial accounts including receivables, payables, unclaimed funds, USD accounts, chargebacks, and suspense accounts, ensuring comprehensive financial oversight.
  • Generated and presented proper monthly reports on online transactions and database activities, providing critical insights for management decisions.

FX/Teller Officer

First City Monument Bank (FCMB)

Jan 2013 - Dec 2020

Lagos, Lagos, NG

Managed diverse teller functions, including high-volume cash handling, foreign currency transactions, and customer service, ensuring efficient branch operations.

  • Processed high volumes of cash transactions daily, maintaining strict accuracy and balancing cash drawers with 100% precision.
  • Utilized all proprietary banking software applications effectively to process transactions and manage customer accounts efficiently.
  • Provided excellent customer service, resolving inquiries and issues promptly to enhance customer satisfaction and retention.
  • Handled all foreign currency transactions and Forex trade applications (Form M, Form A, BTA/PTA), ensuring compliance with international regulations.
  • Managed daily foreign exchange transactions, including buying and selling various currencies, contributing to branch profitability.

Accounting Officer (Industrial Trainee)

Lagos State Ministry of Commerce and Industry

Jan 2011 - Dec 2012

Alausa- Ikeja, Lagos, NG

Supported accounting operations by processing vouchers, managing documentation, and posting journal entries for government parastatals.

  • Assisted in the accurate raising and processing of financial vouchers, ensuring proper authorization and record-keeping.
  • Maintained organized and accurate filing systems for financial documents, improving accessibility and audit efficiency.
  • Supported the posting of accounting and journal entries for various government parastatals, contributing to transparent financial reporting.

Education

French and International Relations

National Open University of Nigeria (NOUN)

Jan 2021 - Dec 2025

V.I Lagos, Lagos, NG

Accounting

Yaba College of Technology

Jan 2009 - Dec 2011

Yaba - Lagos, Lagos, NG

Certificates

Certified Data Analyst (Power BI, Advanced Excel, PostgreSQL, Problem Solving Techniques)

Quantum Analytics

Dec 2025

A2 Delf/Dalf Certificate

Alliance Francaise

Jan 2022

Customer Service Excellence Training

FCMB

Jan 2018

AAT / ATSWA (Association of Accounting Technicians West African Certificate)

ICAN

Jan 2017

Languages

English , Yoruba , French

Skills

Data Analysis & Software

  • Microsoft Office (Word, Outlook, Excel)
  • QuickBooks
  • V-LOOKUP
  • Pivot Tables
  • Conditional Formatting
  • Power BI
  • Advanced Excel
  • PostgreSQL
  • FinTech Software
  • Core Banking Applications
  • CRM
  • Zoho Mail
  • Metabase
  • Data Management

Financial Reconciliation

  • MasterCard Reconciliation
  • NIP Transaction Reconciliation
  • POS & Merchant Reconciliation
  • E-banking Reconciliation
  • Accounts Payable & Receivable Reconciliation
  • Chargeback Resolution
  • Suspense Account Management
  • Settlement Reports

Financial Operations & Accounting

  • Journal Entries
  • Petty Cash Management
  • Bank Statement Reconciliation
  • VAT & WHT Computation
  • Tax Compliance
  • Trade Receivables
  • Invoicing
  • Financial Reporting
  • Forex Transactions
  • Teller Operations
  • Cash Handling

Problem Solving & Communication

  • Dispute Resolution
  • Anomaly Identification
  • Risk Analysis
  • Process Optimization
  • Stakeholder Management
  • Interpersonal Skills
  • Customer Service
  • Analytical Skills